Shipping

TIMES AND SHIPPING COSTS

SHIPPING TIMES (during the holidays, delivery times may be longer)
ITALIADHL Express: 1-3 working days (excluding small islands)
EUROPADHL Express: 1-5 working days

SHIPPING FEES

ITALY
Shipping paid by the customer    € 10,00 - free for orders over € 200.00
Free returns
EUROPE
Shipping paid by the customer    € 20,00 - free for orders over € 500.00
Free returns

Cumini ships in Italy and to member countries of European Community by DHL Express courier service.

Cumini will ship the merchandise with the related invoice containing details on prices and discounts applied, also in the event of sale items.

ORDER PROCESSING

All fully completed and paid orders will be processed within two business days: all shipments are sent from Cumini., (Italy), only on business days, from Monday to Friday from 12:00 a.m. to 5:30 p.m.
Orders entered on Saturdays and Sundays will be dealt with the next Tuesday.

ONLINE SHIPMENT TRACKING

Cumini customers can track their shipments at any time by using the DHL Express tracking service.
The Customer will receive a merchandise shipment confirmation email with a DHL Express tracking number that can be used to check the shipment status at any time.

DELIVERY CONDITIONS

Once the merchandise has been delivered, the Customer is responsible for carefully inspecting the package before signing the delivery document.
If the package has been tampered with or is not intact, the Customer may sign the delivery document subject to confirmation or refuse the delivery.
Any irregularities must be promptly reported to the local DHL office and to Cumini, by sending an email to our customer service.
If the Customer refuses to accept the merchandise, all shipping costs to return to package to Cumini will be deducted from the refund due to the Customer.
If for any reason whatsoever the shipment is not delivered to the address provided by the Customer during registration, the package will be sent back to Cumini at the expense of the Customer.  
In this case, Cumini shall arrange to deduct that amount from any refund due to the Customer.